Privacy Policy

Last Updated: January 2026

1. Introduction

Welcome to Bersama.id ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

Fill out our contact or partner registration forms
Subscribe to our newsletter
Request information about our services
Communicate with us via email, phone, or other means

This information may include:

Name
Email address
Phone number
Company name and details
Business type and location information

2.2 Usage Data

We automatically collect certain information about your device and usage of our website, including:

IP address
Browser type and version
Operating system
Referring website
Pages viewed and time spent on pages

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect in the following ways:

To provide, maintain, and improve our services
To process your requests and respond to your inquiries
To send you technical notices, updates, security alerts, and support messages
To communicate with you about products, services, and events
To monitor and analyze trends, usage, and activities
To detect, prevent, and address technical issues and security threats

4. Legal Basis for Processing

We process your personal information based on:

Consent: When you have given us clear consent to process your data
Contractual Necessity: To fulfill our obligations under any contract with you
Legitimate Interests: When necessary for our legitimate business interests
Legal Obligation: To comply with legal obligations

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.

5.2 Business Transfers

Your information may be transferred in the event of a merger, sale, or transfer of all or a portion of our assets.

5.3 Legal Requirements

We may disclose your information when required to do so by law or in response to valid requests by public authorities.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Objection: Object to processing of your personal data
Restriction: Request restriction of processing
Data Portability: Request transfer of your data
Withdraw Consent: Withdraw consent at any time

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these sites and are not responsible for their privacy practices.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data.

11. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website or via the information provided in our contact section.