1. What is ATM Bersama Debit?

Payment transaction services for the purchase of goods/services at merchants that are carried out electronically by connecting banks that own transaction channels/terminals (Acquirer) & debit instrument issuing banks (Issuer) that are different in the Artajasa network or through GPN interconnection.

2. Who can join?

Banks that can join are those that already have a license as Debit Debit and/or Acquiring Debit. Currently, there are 52 banks that have joined Artajasa network.

3. What features can be used?

The current features on ATM Bersama Debit are Purchase and Void. Purchase is the process of paying for purchases while Void is the process of canceling transactions that have already occurred.

4. Are there any restrictions on transactions using ATM Bersama Debit?

Limitations follow the provisions set by Bank Indonesia and also the provisions of the Debit Issuer.

5. How to transact ATM Bersama Debit?

1. Swap / Deep Debit Card at EDC
2. Cashier will input the transaction amount on EDC
3. Enter Authorization PIN
4. Make sure the receipt is well received

6. Is there a transaction fee?

Transaction fees are charged to the Merchant. As a Debit Card user, no fees are incurred per transaction. The fee charged to the Merchant follows the applicable provisions of Bank Indonesia, namely MDR.

7. What if there are problems in the transaction?

You can contact Customer Service. The process will be followed up by PJSP (Payment System Service Provider) according to the transaction problem.